Privacy Policy

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iteriom, LLC (“iteriom,” “Company,” “we,” or “us”) values our relationship with you and takes your privacy seriously. The purpose of this Privacy Notice is to identify how we may process, collect, store, disclose, and use (collectively, “use”) the data that we collect from you in connection with your use of our business services, our website (www.iteriom.com), and any other online platform or mobile application that links to this Privacy Notice, and other services that link to this Privacy Notice (collectively, our “Services”). This Privacy Notice also identifies your rights with respect to your personal information and the choices you can make about our use of your information, all as described in more detail below.

We may update or modify this Privacy Notice at any time, by posting the amended version on this site and including the effective date of the updated version. We may also provide other privacy notices on specific occasions when we are using your personal information in ways that differ from what we have described here, so that you are aware of how and why we are using such information and what your rights are with respect to such use. By accessing and/or using the Services, you accept and agree to the terms of this Privacy Notice and the collection and use of information as described in this Privacy Notice. You also agree to be bound by the Terms of Use set forth at www.iteriom.com/termsofuse. If you do not agree to be bound by this Privacy Notice or any subsequent modifications, you should not access or use the Services or disclose any personal information through any of the Services.

This Privacy Notice was last updated September 30, 2025.

This Privacy Notice contains the following information, which you can access by scrolling down:

• How to Contact Us
• Personal Information
• Information We Collect
• How We Collect, Use, and Disclose Information
• Disclosing Your Information
• Your Rights and Choices Regarding Your Information
• How We Safeguard Your Information
• Acknowledgment
• How Long We Store Your Information
• Links to Other Sites
• Children
• Special Notice to Non-U.S. Users Regarding Data Transfers
• Governing Law and Jurisdiction
   

 You can update your communication preferences and information by updating your contact information through our Services or by contacting us at the email address below. Additionally, if you have any questions or concerns about our use of your personal information, please do not hesitate to contact us.

Email: info@iteriom.com

(If you prefer to communicate by mail, you may address correspondence to: iteriom, LLC – Attn: Legal Department, Minneapolis, MN.)

 While using our Services, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a particular individual or household.

We collect information from you both when you provide it voluntarily and also automatically when you use our Services. We may also collect Personal Information from other sources, as described below.

We collect Personal Information from you and any devices (including mobile devices) you use when you: use our Services, register for an account with us, provide us information on a web form, or over the telephone or digital chat, when you register at our conferences, when you update or add information to your account, when you otherwise correspond with us, engage or connect with us through one of our social media pages, or chat with our sales and support team (whether through digital or other means). Please remember that any information that is disclosed in public comments, forums, or other areas enabling other users to submit comments (“Forums”) becomes public information, is not maintained or treated as confidential, and you should exercise caution when deciding to disclose your Personal Information.

In addition, we also collect Personal Information about you from third parties in connection with our Services, including from the following sources:

• Our customers and suppliers
• Hosting providers 
• Data analytics service providers
• Email, digital chat, survey, feedback, and other communications service providers
• Customer service providers
• Social media platforms
• Promotional partners
• Advertising providers
   

If we combine or associate information from other sources with Personal Information that we collect through the Services, we will treat the combined information as Personal Information in accordance with this Privacy Notice.

If we receive information identified as de-identified information from other sources, we will not attempt to re-identify such information.

We may collect the following categories of Personal Information from you, depending on your interactions with our Services and the choices you make:

Identifiers: Your name, email address, postal address, unique personal identifier, and Internet Protocol (IP) address.

Financial Information: Name, billing and shipping address, and payment account information (e.g., last four digits of a payment card if processed by a third party).

Interactions:

• Records of products or services purchased, obtained, or considered, or other purchasing histories; and information you provide to us.
• Records of interactions with us via email, telephone, digital chat functionalities, and other means (including, where permitted, audio recordings and digital chat transcripts documenting contact information, date/time, and content of interactions). Internet / Electronic Network Activity: 
• Browser History: Pages you visit (within our Services), browser specs, referring and exit websites.
• Search History: Search terms you enter when accessing online content on our Services.
• Device Connectivity & Configuration Data: Device details, language/region settings, and network info.
• Geolocation Data: General location inferred from IP/internet connection or as permitted by your device settings.
• Professional or Employment-related Information: Company affiliation, job title, tenure, professional experience, education.
• Demographic Data: Age, gender, state/region, professional experience, and preferences (where provided).
• Third Party Social Network Services: If you connect a social account, we may receive information you or the platform make available (including contacts), per that platform’s policies and your settings.

 We generally collect, use, and disclose your information when needed to fulfill a contractual obligation or where we (or our service providers) need to use your Personal Information for legitimate interests related to providing the Services. Examples include:

Account Registration Information

• Sources: Directly from you; via our Services; from affiliates; vendors/suppliers/partners; social platforms; government/public sources.
• Use: Provide, maintain, personalize, and improve Services; respond to requests; create/maintain your account; provide support; notify about changes; enable interactive features; send updates/marketing where permitted.
• Disclosed for a Business Purpose: Yes (e.g., ISPs, social platforms, analytics/advertising vendors, professional services, customers, suppliers, partners, government agencies, affiliates).
   

Tradeshow, Conference, and Other Industry Interactions

• Sources: As above.
• Use: Event participation/partnerships; send updates/marketing where permitted.
• Disclosed: Yes (same categories).
   

Subscribe to Blog/Newsletter/Email Updates

• Sources: As above.
• Use: Send updates/marketing where permitted.
• Disclosed: Yes (same categories).
   

Member or Supplier Information

• Sources: As above.
• Use: Provide/maintain/personalize Services; provide support.
• Disclosed: Yes (same categories).
   

Customer Service Information

• Sources: As above.
• Description: Information you provide to our customer service or other iteriom personnel; interaction records (including, where permitted, audio and chat transcripts).
• Use: Operate/personalize/improve Services; evaluate content; respond to requests; provide support; enable interactive features.
• Disclosed: Yes (ISPs, analytics, professional services, customer service vendors, government agencies, affiliates).
   

Customer Proposal / Quote Information

• Sources: As above.
• Use: Provide and support Services; personalize; support.
• Disclosed: Yes (same categories).
   

Payment and Purchasing Information

• Sources: As above.
• Description: Name, email, billing/shipping addresses, and necessary payment details (processed by third-party payment processors); product/order history.
• Use: Fulfill orders; personalize; respond to requests; provide support; order communications; work with service providers; determine eligibility for offers/payment methods.
• Disclosed: Yes (ISPs, analytics/advertising vendors, professional services, customers, suppliers, partners, government agencies, affiliates; and third-party payment processors).
   

Demographic Data

• Sources/Use/Disclosed: As described above.
   

Third Party Data

• Sources/Use/Disclosed: As described above.
   

Location Information

• Sources/Use/Disclosed: As described above (for location-based features where enabled).
   

Usage Information

• Sources/Description: Interactions with our Services; user content (e.g., Forum posts, messages); technical data (URLs, cookies, web beacons, IP, device IDs/attributes, network type/provider, performance, browser/OS).
• Use: Optimize display; personalize; provide/maintain/improve Services; support; monitor usage; enable interactive features; analyze trends; detect/prevent/address technical issues; maintain safety/security/integrity.
• Disclosed: Yes (ISPs, social platforms, analytics/advertising vendors, professional services, customers, suppliers, partners, government agencies, affiliates).
   

Cookies: We use cookies/unique identifiers and similar tech. You can manage cookies in your browser/device settings; disabling may impair some features.

Pixels / Web Beacons: Used (in aggregate) for analytics, improvements, and targeting information relevant to your use of our Services.

Anonymized Information: We may use de-identified/aggregated data for analysis, improvements, and feature development. We will not attempt to re-identify de-identified data.

Subject to the following paragraph, we ask that you not send us sensitive personal information as defined by applicable law (e.g., SSNs, health/biometric data, union membership, etc.). If you submit such data, you consent to our processing/use per this Notice.

 We disclose non-Personal Information to third parties at our discretion. We do not sell or share Personal Information as those terms are defined under the CCPA/CPRA. In connection with our Services, we may disclose your Personal Information to third parties who help us run our business and perform the Services, including:

• Software/service providers (e.g., hosting, analytics, communications, marketing/email).
• Affiliates, subsidiaries, customers, suppliers, and partners. 
• Payment processors (i.e., third-party payment processors selected by us from time to time; your payment submission is governed by the applicable processor’s terms and privacy policy).
• Data privacy vault/encryption/tokenization providers.
• Advertising vendors and networks (as permitted by law).
• Other third parties at your request.
   

Additionally, we disclose Personal Information when required by law; as necessary to provide Services; to protect rights, privacy, safety, or property of you/us/others; and to detect/prevent/address fraud, security, or technical issues. If we undergo a merger, acquisition, or similar transaction, we may disclose information in connection with that transaction.

 Marketing Preferences. You can opt out of marketing emails at any time using the unsubscribe link in our emails or by contacting info@iteriom.com. We may still send transactional/service emails (e.g., order confirmations).

Cookies/Do Not Track. You may control cookies via your browser/device. Features labeled “Do Not Track” are not yet uniform; we do not currently respond to such signals and may continue collecting information as described herein.

Third-Party Services. You may limit data shared from third-party services (e.g., social platforms) via their settings, or disconnect integration at any time. Disconnection does not delete data previously collected while connected.

Consumer Privacy Laws (e.g., CA/VA/CO). We provide the following disclosures for residents of certain states:

• No Sale/Sharing: iteriom does not sell or share your Personal Information for cross-context behavioral advertising as defined by applicable laws.
• Sensitive Personal Information: iteriom does not collect/process/sell/share Sensitive Personal Information for individuals using our Services.
   

Depending on your jurisdiction, you may have rights (collectively, “Consumer Rights”), which may include:

• Request categories and specific pieces of Personal Information collected, purposes, sources, and categories of third-party disclosures/sales/sharing (if any).
• Receive a copy of your Personal Information collected in the past 12 months.
• Request correction of inaccurate Personal Information.
• Request deletion of Personal Information (subject to legal exceptions) 
• Opt-out of sale/sharing (we do not sell/share as defined above) 
• Appeal a decision regarding your request.
• Non-discrimination for exercising rights.
   

How to Exercise Your Rights:

Email: info@iteriom.com

Only you (or an authorized agent) may submit a verifiable request related to your Personal Information. We must verify requests and may ask for information sufficient to do so. We will deny requests from agents lacking proof of authorization.

Submitting a request does not require creating an account. We will use information provided in a request solely to verify and fulfill it.

 No method of transmission or storage is 100% secure. We use commercially reasonable measures to protect Personal Information, but we cannot guarantee absolute security. Any transmission is at your own risk. You are responsible for safeguarding passwords, IDs, and other access features associated with your use of the Services.

 If you provide or transmit any information (including Personal Information or information identifying another individual) to us, our affiliates, or our vendors/suppliers/partners (“Representatives”) through the Services, you warrant that: (a) you are providing only your own information or information you are authorized to provide; and (b) our and our Representatives’ use of such information will not infringe or violate third-party rights.

 We may store Personal Information as long as you use our Services and for legitimate business purposes. We retain and use Personal Information as necessary to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce agreements/policies. We may continue to store Personal Information in standard backups.

We retain Usage Information for internal analysis, security, and functionality improvements, or as otherwise required by law.

 Our Services may provide links to third-party websites we do not control. If you make payments or access services through such third parties, your submission of information is governed by those parties’ terms and privacy policies. We are not responsible for the privacy practices, actions, content, or security of third-party sites. Please review their policies before providing information.

 Our Services are not created for anyone under the age of 13 (“Children” or “Child”). By using the Services, you represent that you are at least 13 years old. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent/guardian and become aware that your Child has provided Personal Information, please contact us at info@iteriom.com. If we learn we have collected such information without verified parental consent, we will take reasonable steps to delete it.

For more information about COPPA, see the U.S. Federal Trade Commission website.